Sempera + Genesys
Voice AI for your Genesys workflows.
What Sempera does inside Genesys.
Inbound and outbound coverage
Hand-off back to Genesys agent queues
Per-call SIP trace logging
How it deploys.
Open the SIP Setup Wizard from your Sempera dashboard.
Enter your Genesys SIP endpoint and let auto-discovery probe the connection.
Whitelist Sempera's static IP addresses in your Genesys firewall.
Run a test call from the wizard to verify the trunk.
We scope the integration with you on the call and set it up for you. Most businesses are answering calls the same day.
Drop Sempera into your editor.
Sempera does not ship a developer sandbox or an MCP server. Tell us on the call which tool you use.
curl -X POST https://api.sempera.org/v1/calls \
-H "Authorization: $SEMPERA_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"phone_number": "+14155552120",
"task": "Qualify refi lead",
"voice": "june"
}'
Frequently asked questions.
How is call data secured when Genesys is in the loop?
Sempera runs on infrastructure certified to SOC 2 Type II. Call data is encrypted in transit and at rest. That certification covers the platform Sempera runs on rather than Sempera itself.
What does pricing look like for a Genesys-connected agent?
Per-minute and fully loaded. LLM, transcription, and TTS are included in the rate. Enterprise deals are contracted; talk to our team for a quote.
Do I bring my own Genesys credentials?
Yes. SIP credentials or API tokens. Sempera scopes the connection to what it needs to read and write and never stores account passwords.
Can I test before committing to production?
There is no self-serve sandbox. We set the agent up with you on the call and you hear it working before anything goes to production.
Who actually wires this up?
We scope the integration with you on the call and set it up for you. Most businesses are answering calls the same day.
Related integrations.
See every integration on the integrations hub.
With our team
We scope the integration with you on the call.
We map Sempera to your stack and set it up with you on the call. Most businesses are answering calls the same day.
On your own
Not on the list?
Sempera does not ship a developer sandbox or an MCP server. If your tool is not listed, tell us on the call and we will say plainly whether we can connect it.
