Creates and updates Salesforce records.
Contacts, leads, opportunities, cases, tasks, and events. From the agent’s tool call, Sempera writes the right Salesforce object during or after the conversation.
Sempera + Salesforce
Voice AI that creates and updates Salesforce records from calls, reads context mid-call, and triggers Salesforce workflows when a conversation ends.
What Sempera does inside Salesforce.
Pulls Salesforce context into the call.
Custom SOQL queries read Salesforce data over the same connection, so the agent has the record open while the caller is still on the line.
Triggers downstream Salesforce workflows.
Post-call webhooks fire automations in Salesforce, or anywhere else, the moment the conversation ends.
How it deploys.
Connect Salesforce via OAuth.
Open the Integrations tab in Sempera, add a Salesforce connection, and authenticate against your sandbox or production org.
Map call data to your Salesforce fields.
Choose which call data flows into each Salesforce field on Contacts, Leads, Opportunities, and any custom objects.
Wire post-call webhooks if you need downstream automation.
Point post-call webhooks at any Salesforce-side process you want to fire when the conversation ends.
Test with a sandbox, then promote to production.
Run a calibration call against a sandbox org, validate the writes, then flip to live.
We scope the integration with you on the call and set it up for you. Most businesses are answering calls the same day.
Drop Sempera into your editor.
Sempera does not ship a developer sandbox or an MCP server. Tell us on the call which tool you use.
curl -X POST https://api.sempera.org/v1/calls \
-H "Authorization: $SEMPERA_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"phone_number": "+14155552120",
"task": "Qualify refi lead",
"voice": "june"
}'
Frequently asked questions.
Does Sempera work with sandbox and production Salesforce orgs?
Yes. Connect either or both with OAuth from the Sempera Integrations tab.
Does it support custom objects and custom fields?
Yes. The integration supports custom fields, custom SOQL queries, and case creation, scoped to what the connected Salesforce user has permission to read or write.
How is call data secured?
Sempera runs on infrastructure certified to SOC 2 Type II. Call data is encrypted in transit and at rest. That certification covers the platform Sempera runs on rather than Sempera itself.
What does pricing look like for a Salesforce-connected agent?
Per-minute and fully loaded. LLM, transcription, and TTS are included in the rate. Enterprise deals are contracted; talk to our team for a quote.
When does Sempera write to Salesforce?
During the call when the agent invokes a Salesforce tool, and after the call ends via post-call webhooks for any follow-up automation.
Who actually wires this up?
We scope the integration with you on the call and set it up for you. Most businesses are answering calls the same day.
Related integrations.
See every integration on the integrations hub.
With our team
We scope the integration with you on the call.
We map Sempera to your stack and set it up with you on the call. Most businesses are answering calls the same day.
On your own
Not on the list?
Sempera does not ship a developer sandbox or an MCP server. If your tool is not listed, tell us on the call and we will say plainly whether we can connect it.
